HIPAA Notice

Last Updated: March 5, 2026

This notice applies specifically to any health-related information we may collect in connection with Medicare eligibility inquiries and Durable Medical Equipment reimbursement processing.

Our Commitment

As a licensed Durable Medical Equipment provider, Heavenly Tubs may collect limited health-related information in the course of assisting customers with Medicare eligibility verification and reimbursement claims. We are committed to protecting this information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state privacy laws.

What Information We May Collect

• Name, date of birth, and contact information
• Medicare beneficiary number
• Healthcare provider name and prescription/Certificate of Medical Necessity
• Diagnosis or condition information as documented by your healthcare provider

How We Use This Information

Health-related information is used solely for the purpose of processing Medicare reimbursement claims and verifying DME eligibility. We do not use health information for marketing purposes.

How We Protect This Information

• Access to health-related information is restricted to authorized personnel involved in the Medicare reimbursement process
• Health information is stored securely and is not shared with unauthorized third parties
• We maintain physical, electronic, and procedural safeguards in accordance with HIPAA requirements

Your Rights

You have the right to request access to your health information, request corrections, and request an accounting of disclosures. To exercise these rights, contact us at heavenlytubsappointments@gmail.com or call (385) 602-1497.

Complaints

If you believe your health information has been used or disclosed in violation of your rights, you may file a complaint with us or with the U.S. Department of Health and Human Services Office for Civil Rights.